by Mike Wilson | Sep 24, 2024 | Uncategorized
The social housing sector has always faced challenges in recruiting and retaining skilled professionals, but these difficulties have intensified in the post-COVID era. The pandemic has brought about significant shifts in working patterns, labour market dynamics, and...
by Mike Wilson | Sep 19, 2024 | Uncategorized
Key Performance Indicators (KPIs) are crucial for driving efficiency and accountability in housing maintenance. Effective use of KPIs helps housing providers monitor performance, reduce costs, and improve service delivery. To be successful, KPIs must be aligned with...
by Mike Wilson | Sep 19, 2024 | Uncategorized
Productivity is a term frequently discussed within social housing, especially in relation to repairs and maintenance services. However, measuring and improving productivity is far from straightforward. While it might seem like a simple issue of ensuring operatives are...
