Consultancy Services
With an unparalleled depth of experience across repairs, compliance, asset management, and DLO operations, we understand the unique challenges you face and are here to provide tailored solutions that work. Whether you need expert advice, operational support, or a full-service transformation, our team has the expertise to ensure you achieve results. Contact us today to discover how we can streamline your services, enhance efficiency, and deliver tangible improvements. We’re ready when you are—let’s get started!
Strategic Reviews
Workforce & DLO Optimisation
- Workforce Review: An assessment of Direct Labour Organisation (DLO) performance, including staffing levels, skills, and resource deployment.
- Productivity Improvement Plan: Development of a plan to improve productivity through better training, tools, and performance management systems.
Asset Management
- Offering strategic advice on long-term asset management, including lifecycle costing, stock condition surveys, and capital investment planning.
- Providing software recommendations and support for asset management systems.
Compliance & Regulatory Guidance
- Ensuring that housing associations meet legal and safety standards (such as gas safety, electrical safety, and fire compliance).
- Auditing existing processes for compliance with housing regulations and advising on improvements.
Data & Performance
Our data and performance consultancy equips your organisation with the insights needed to drive informed decision-making. We help you harness the power of data, offering expert analysis to identify trends, improve KPIs, and enhance service delivery. By implementing effective performance management frameworks, we ensure your organisation remains agile, accountable, and focused on continuous improvement.
Repairs & Maintenance Strategy
- Developing comprehensive strategies for routine, planned, and emergency repairs, focusing on cost-efficiency and tenant satisfaction.
- Advising on maintenance contracts and service level agreements (SLAs) with external contractors.
Planning & Scheduling
Our job planning and scheduling consultancy focuses on maximising operational efficiency and service delivery. We help you implement effective systems to ensure the right resources are in the right place at the right time, reducing downtime and improving first-time fix rates. By streamlining workflows and optimising scheduling practices, we help your organisation deliver a faster, more responsive service to residents while driving down costs.
Materials Management
Our materials management consultancy ensures you have the right materials, in the right quantities, at the right time to keep your operations running smoothly. We focus on optimising procurement, stock control, and supply chain processes to reduce waste, minimise delays, and drive cost savings. By improving your materials management, we help you enhance service delivery and maintain operational efficiency.
Health Checks & Audit
Our service health checks and audits provide a thorough review of your operational performance, ensuring compliance and identifying areas for improvement. We assess key processes, performance metrics, and regulatory adherence to provide a clear picture of where your organisation stands. With actionable recommendations, we help you address any gaps, improve efficiency, and enhance the quality of your service delivery
Project Management
Our project management consultancy offers expert guidance to ensure your projects are delivered on time, within budget, and to the highest standards. We provide end-to-end management, from planning and resource allocation to risk management and performance monitoring. With a focus on clear communication and robust oversight, we help your organisation achieve successful outcomes while minimising disruptions to your day-to-day operations.